When and how will I be refunded?

Your peace of mind is important to us. Once we have received and inspected your return, Woodbrass commits to refunding the amounts paid (excluding shipping costs) without undue delay. You can expect to receive your refund within a maximum of 14 days from the date of receipt at our facilities.</p> <p>Our after-sales team is here to assist you with any warranty requests. For prompt and efficient support, please contact our after-sales service through our contact form here.

We are committed to resolving any issues you may encounter with your product quickly and satisfactorily.