How can I return an item if I’m not satisfied?

At Woodbrass, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, you have the freedom to return the items within 30 days of receiving your order. Simply ensure that the products are returned in their original packaging, with all accessories and manuals, and in a condition suitable for resale.

Please use the following return form: https://www.woodbrass.com/images/pdf/EN_returns-note.pdf 

Please note that return shipping costs are the responsibility of the buyer.</p> <p>NB: PROFESSIONAL CLIENTS, please refer to the general terms of sale.